FAQ

What payment methods does tasselsweden.com accept?

We accept VISA and Mastercard. To perform secure purchases, all payments are processed through the Swedish service Payson or PayPal.

Is it safe to order at tasselsweden.com?

Yes, we use industry-standard encryption technologies when transferring and receiving customer data exchanged with our site server.

What countries do you ship to?

Tasselsweden.com ships worldwide. Please contact us if you have questions about whether or not we can ship to your country.

Shipping and shippingtime?

All orders are shipped with tracking within 24 hours, free of charge. We use several different carriers, all orders are typically delivered within 3-5 days within the EU and within 3-6 days to the rest of the world.

I'm an influencer, can I collaborate with you?

We love to hear more from people that, as we, are strong, confident and share the love for paws. Read more

Do other websites or stores sell Tassel Jewellery?

Tassel Sweden sells its jewellery exclusively online at tasselsweden.com, tasselsweden.nu and tasselsweden.se.

Can i cancel my order?

Please contact us at hello@tasselsweden.com as soon as possible for best help.

Discountcode?

If you have recived an promotional discountcode you can enter your code in the specified field during check-out.

Returns and exchange?

We offer 60 days Returns & Exchanges. Please contact hello@tasselsweden.com as soon as possible for best help.

How do Tassel Sweden handle my information to comply with the GDPR, EU General Data Protection Regulation?

To learn more about how we process your personal data, please visit our Privacy Policy, at the T&C page.

Fees and Taxes?

Within the European Union there are no additional fees or taxes. Non-EU countries have their own regulations which means that you should contact us or the customs in your country for information about any additional fees and taxes. When ordering from outside the EU we deduct 20% (Swedish Tax) off the price as you generally are supposed to pay tax in your own homecountry.

I need extra help with my purchase!

Dont't worry! We're here to help, Please contact us at hello@tasselsweden.com and we will get back to you as soon as possible.

Do you offer different sizes or resizing?

Our jewellery comes with one standard length on the silver chains. However, we're here to help, please contact us at hello@tasselsweden.com and we will look into your specific request.

You find more information at our T&C page, or by sending us an e-mail trough our contact page.